FAQ

Q:What thickness material is used for your boxes/ canopies ?

A: Checker plate: 2 mm, Mill Finish: 2.5 mm. Thickness is a key factor in strength of material however the grade and quality of the aluminium  is also a defining factor in the durability and longevity of the product. Here at Tong Box we utilise premium marine grade material (5052) to guarantee quality and longevity.

Q: If I don’t live locally can you organise freight ?

A: Shipment for all our products is available Australia wide. Please contact our office for specific information regarding shipment to your location.

Q: What is your average lead time for your products ? 

A: If the item in question is a standard product, stock is  generally available off the shelf. However depending on demand, a standard product lead time is generally 2-3 weeks.

Canopies on average take 6-8 weeks from the placement of the order.

Campers:  16-20 weeks.
However, these times may fluctuate depending on the time of order. To get a more accurate representation please ask one of our friendly staff.

Q: Is Powder Coating an option ? 

A: Powder coating is an option for ute trays, canopies and campers. We currently do not offer powder coating on toolboxes.

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